Shipping Policy
Holiday Dispatch Notice:
Our office and warehouse will be closed from December 24th to January 4th. Orders placed from this date will begin dispatching from January 5th and may experience a 5–8 business day dispatch delay due to the high volume of orders and holiday backlog.
Domestic Shipping (Australia)
We offer both Standard and Express shipping options for all Australian orders, dispatched from our warehouse in Tingalpa, QLD.
| Shipping Option |
Estimated Delivery Time |
Cost |
|
Same Day Delivery (within 50km) |
Same Day (order by 11am) |
Calculated at checkout based on distance |
| Australian Standard (excl. WA) |
2–5 Business Days |
A$9.99 for orders under A$130 |
| WA Standard |
7–10 Business Days |
A$9.99 for orders under A$130 |
| Australian Express (excl. WA) |
1–3 Business Days |
A$14.99 |
| WA Express |
3–5 Business Days |
A$14.99 |
Same Day Delivery Details
Available within a 50km radius of Tingalpa, QLD. Orders must be placed by 11am AEST Monday–Friday (excluding public holidays). Calculated at checkout based on postcode. Orders placed after 11am will be delivered the next business day. Not available during sale events. (NOT AVAILABLE DURING CHRISTMAS SHUTDOWN)
Additional Notes:
-
RTD (Ready To Drink) Products – Only shipped within Australia. Not eligible for free shipping promotions. Max 1 per order. Shipping cost: A$20.00.
International Shipping
We ship worldwide using flat-rate pricing for orders under 5kg. Orders above 5kg will be calculated based on weight at checkout.
New Zealand
| Shipping Option |
Delivery Time |
Cost |
| Standard |
8–12 Business Days |
A$10.00 |
| Express |
2–4 Business Days |
A$14.00 |
USA
| Shipping Option |
Delivery Time |
Cost |
| Standard |
6–8 Business Days |
A$12.00 |
| Express |
2–4 Business Days |
A$16.00 |
Canada
| Shipping Option |
Delivery Time |
Cost |
| Standard |
6–8 Business Days |
A$18.00 |
| Express |
2–4 Business Days |
A$24.00 |
Europe
| Shipping Option |
Delivery Time |
Cost |
| Standard |
7–14 Business Days |
A$14.00 |
| Express |
3–5 Business Days |
A$18.00 |
United Kingdom
| Shipping Option |
Delivery Time |
Cost |
| Standard |
7–14 Business Days |
A$12.00 |
| Express |
3–5 Business Days |
A$16.00 |
Rest of the World
| Shipping Option |
Delivery Time |
Cost |
| Standard |
6–27 Business Days |
A$18.00 |
| Express |
3–5 Business Days |
A$24.00 |
Additional Information
Please note: Due to a high volume of orders during our Black Friday Sale, dispatch may take up to 15 business days. Our team’s working hard to get your orders out, thanks for your support!
-
Dispatch Time: Orders placed by 2pm AEST (Monday–Friday) ship the same day. Orders after 2pm or on weekends/public holidays ship the next business day.
-
Delays: During new releases, restocks, and sale periods, allow an additional 3–5 business days for dispatch.
-
Public Holidays: Not counted as business days.
-
Duties & Taxes: Customers are responsible for any local duties, handling fees, or taxes. See Sections 21 & 22 of our Terms and Conditions for more details.
